Returns & Exchanges
At FYE, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging and include any promotional materials; then, print and attach the prepaid shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our distribution center.
- 4.Receive Your Refund
Once our team inspects your returned items, we will process your refund or ship out your exchange within 5-7 business days.
